FAQs
Our Frequently Ask Questions
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We treat every item with the utmost care, but in the rare event that something gets damaged, you’re fully protected. All of our moves are covered by liability insurance as well as cargo insurance, so you can have peace of mind knowing your belongings are insure throughout the entire process.
Yes, we do. Our team can pack your belongings one day before the move using our own packing supplies, including free plastic moving boxes. We also provide unpacking services either on the same day or the following day to make your move completely hassle-free.
Yes, we do. We cover the entire Lower Mainland, Vancouver Island, Nanaimo, Victoria, and all of British Columbia. We also handle long distance moves across the whole country, ensuring your belongings arrive safely wherever you’re moving.
Yes, we do junk removal is one of our most popular services. The cost is calculated based on the weight and number of items, ensuring a fair and transparent pricing for every job.
We provide both hourly and flat-rate options. Hourly pricing is common for local moves, while long-distance and cross-border moves are quoted as a flat rate to simplify planning and budgeting.
For moves to the islands, ferry charges are added to the cost. For other long-distance moves, our flat rates cover all standard expenses, so there are no hidden fees.
Yes, we do. We have several storage facilities, and we can securely store your belongings for any period of time without any issues.
Yes, we have a fleet of trucks in various sizes. For each move, we assign the truck that best fits the overall size and requirements of your belongings.
Yes, it’s highly recommended. Heavy drawers can be prone to damage during a move. While we can move them filled, it takes longer and poses more risk, so it’s best to empty them beforehand for a safer and quicker move.
No, this service is included in our hourly rates. Our team is experienced and uses specialized tools to handle assembly and disassembly efficiently. It’s best to inform us beforehand if you require this service so we can plan accordingly.
We have a fleet of trucks ranging from 16 to 30 feet, all equipped with power liftgates. Based on the specifics and requirements of your move, we evaluate which truck is best suited to handle your belongings safely and efficiently.
We provide all standard packing materials needed for your move, including bubble wrap, moving boxes, packing tape, furniturecovers, protective padding, and mattress covers to ensure your belongings are safely transported.
Yes, we do. Packing can be done one day before your move, and unpacking can be arranged on the same day or the following day, depending on what is most convenient. Timing is adjusted based on the size and specifics of your move.
Yes, we do. This is one of our most valued services, and our team takes great care to perform it flawlessly. We ensure every corner is thoroughly cleaned so your new space is move-in ready and meets the highest standards of cleanliness and comfort.
Yes, we do. We offer flat-rate pricing for all types of pianos, including grand pianos, upright pianos, and digital pianos. Our team specializes in piano moving and handles each instrument with the utmost care to ensure it arrives safely and securely.
Yes, we provide fully flexible scheduling for office moves, including evenings, nights, and weekends. With prior booking, we coordinate every detail to minimize disruption to your business, ensuring a smooth and efficient move that fits your operational needs.
Yes, we do. We offer comprehensive packing and unpacking services, providing all necessary materials and handling everything with care to ensure your office equipment and documents are safely transported and set up.
Yes, we are specialized in disassembling and reassembling office furniture of all types. Our experienced team uses the right tools and techniques to ensure everything is handled safely and efficiently, so your office setup is ready without any hassle.
Yes, we are fully equipped to handle heavy, overweight, and oversized office equipment. With careful planning, evaluation, and preparation, we ensure these items are moved safely and efficiently at a scheduled time, relying on our team’s expertise and specialized equipment.
We focus on making your office move smooth and efficient. By planning ahead, preparing all equipment and furniture carefully, and working around your schedule, we ensure your business experiences minimal disruption and is fully operational as quickly as possible.
Absolutely. Our commercial moves come with full protection through both liability and cargo insurance, giving you peace of mind that all your office equipment and belongings are safeguarded throughout the move.
Yes, we do. With thorough planning and coordination, our dedicated team is available 24/7 to conduct moves outside regular business hours. This allows your business to continue operating smoothlywhile we efficiently handle the relocation, minimizing any disruption to your daily activities.
Certainly. We have extensive experience in relocating warehouses and industrial equipment of all sizes. Our team carefully plans each move, uses specialized equipment and protective materials, and ensures every item is transported and installed safely, efficiently, and with minimal disruption to your operations.
We always aim to complete moves within the estimated timeframe, but unforeseen circumstances can occasionally arise. In such cases, we work closely with the client and our team to adjust the plan, ensuring the remainder of the move is handled efficiently, safely, and with minimal disruption.